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Orders & Collections (Click & Collect)

Click and collect is a convenient service offered by us to our customers in Barbados. With click and collect, our customers have the option to place an order online, choose their preferred payment method and then collect their purchased items, in person, from designated locations.

Here’s how click and collect works for High Rise The Store:

1. Online Ordering: 

Customers can browse the High Rise The Store website, select their desired shoes and add them to their cart. Customers can then proceed to the checkout page to complete the online ordering process.

2. Payment Options:

We provide our customers with payment options such as online bank transfer or cash on collection or delivery. During the checkout process, you can select your preferred payment method. Please note that all prices are quoted in Barbados dollars.

3. Collection Locations: 

We offer two collection locations for customers to choose from:

  • A&T Marine, The Mighty Grynner Highway (Spring Garden Highway), St. Michael; and
  • Fowlie’s Parish Land, Christ Church.

4. Collection Hours: 

Collection Hours: Customers can collect their orders from the designated collection locations during the following hours:

  • Monday to Friday: 9:00 a.m. to 9:00 p.m.
  • Saturday and Sunday: 9:00 a.m. to 5:00 p.m.

5. ALL OTHER LOCATIONS:

A date and time frame will be provided for orders scheduled to be delivered to The Dome Mall, Emerald City, SkyMall or Limegrove Lifestyle Centre upon confirmation of the order.

6. Confirmation and Notification:

After placing the order and selecting the payment method, customers will receive a confirmation email or notification with details of their purchase. The store will also provide instructions on collecting the order, including the collection location and available hours.

7. Collection Process: 

Customers can visit the selected collection location during the designated hours of operation. It’s recommended to bring the confirmation email or any other proof of purchase, along with a valid form of identification, for verification purposes.

8. Verification and Handover: 

Upon arrival at the collection location, customers will present their proof of purchase and identification to the High Rise The Store agent. The agent  will verify the details and hand over the ordered items to the customer.

9. Payment on Collection: 

If the customer has chosen to pay by cash on collection, they will need to provide the exact amount in cash to complete the transaction. If the customer has already made an online bank transfer, they will not need to provide any further payment at the collection point.

Click and collect offers customers the flexibility to shop online, choose their preferred payment method, and then collect their purchases at a convenient time and location. High Rise The Store’s extended collection hours during the week and availability on weekends aim to accommodate customers’ schedules and provide a convenient shopping experience in Barbados.

Remember to check the confirmation email or notification from High Rise The Store for specific instructions, any updates, or changes to the collection process.